Online account.

When we bill your account, your online balance will automatically update to reflect your true balance. Sometimes your bill may not be sent straight away - e.g. we’re still waiting for a reading for one of your fuels - so we will wait to send out your statement so we can give all the information at once. This is nothing to worry about, and you’ll receive your bill shortly.

If you have any concerns, please get in touch.

If you’ve recently joined us from npower or E.ON, then you’ll need to set up a new password. When you do, make sure you use the same email address we send your account emails to.

If we're currently sending your bills through the post we'd love to get you switched to email. Just let us know your email address and your account number and we'll do the rest.

If you’ve already set up an account then you can reset your password at any time.

Yes, you can pick up the E.ON Next app from the Apple App Store or Google Play store.

We all have so many things to remember, it’s easy to forget something now and again. But don’t worry, to reset your password just click here and we’ll send you an email with a link to set up a new one. Easy right?

We’ll automatically register you for an online account unless we don’t have an email address for you. If you're already getting emails from E.ON Next then your online account is ready and waiting. All you need to do is reset your password and you'll be done in a flash.

If we're currently sending your bills through the post we'd love to get you switched to email. Just let us know your email address and your account number and we'll do the rest.

Absolutely. The easiest way to change your email address is through your online account, however you can also email us at hi@eonnext.com.