Find out about air source heat pumps.
We're Which? Trusted Traders.
E.ON's air source heat pump installations are a Which? approved service.
E.ON have the national accreditations for boiler and air source heat pump installation services in the UK, giving you the reassurance you need when picking a sustainable solution for your home.
Things are heating up with up to £295 savings on your annual heating bills^^^.
That's because heat pumps are the new solution on the block. Rather than having a boiler provide your home with hot water and heating, you can have a heat pump installed that will provide you with a more sustainable solution.
E.ON's expert installers will sort the whole thing for you, making sure you get the best setup for your home.
Plus you can now get £350 off a new heat pump, so what's not to love?How do heat pumps work
How much does it cost to install an air source heat pump?
This does depend on several factors, including the size of your property, however for a three bedroom detached house it would would typically cost between £10,000 and £20,000.∞
However, there are grants available that could help pay towards your new heat pump. The Boiler Upgrade Scheme could save you £7,500 off the cost of your new air source heat pump. It was announced as part of the £3.9 billion funding to help cut carbon emissions in the Heat and Buildings Strategy.
What is an air source heat pump?
We all know what a boiler is. Millions of people throughout the UK use them to power their homes, but you might not have come across an air source heat pump before. These take air from the outside and use it to heat your home and give you hot water, creating a cleaner, more efficient alternative than a gas boiler.
Air source heat pumps are a great way of making your home more sustainable by reducing your heating costs and carbon footprint. A heat pump is typically 3 to 4 times more efficient than older heating systems.⬪ They're not just a lot of hot air!
How does an air source heat pump work?
Well it works like a fridge. Only in reverse. Make sense?
Heat pumps contain a liquid that absorbs heat from the outside air (even in temperatures as low as -20°C).
The heat pump then compresses the liquid to increase its temperature and then transfers the heat to your heating system.
Heat pumps can heat your water up to 45-55°C, more than enough for your radiators and hot water.
Air source heat pumps do use a small amount of electricity to work, and if you get your electricity from us on a fixed tariff it'll be 100% renewable. Perfect.
Can a heat pump save you money?
Heat pumps can help you cut your energy bills as their running costs could be lower than your current heating system. An air source heat pump can give you up to 4 times more heat for each unit of energy used to power it, although your savings will depend on the fuel you currently use to heat your home and the efficiency rating of your boiler.⟠
You can also get funding schemes for heat pumps to help with the initial installation costs.
Can air source heat pumps do cooling?
Of course they can. Air source heat pumps can be used to cool your home, just the same way they heat it.
Heat pumps work like an air conditioner, taking the heat from your home and pumping it outside to drop the temperature inside. They do this by collecting the heat as air passes over the coil in the air handler using a compressed refrigerant.
This gives heat pumps an advantage over air conditioners, as a heat pump can do both heating and cooling, whilst an air conditioner can only cool.
When you’re purchasing a heat pump it's important to check the rating, or coefficient of performance (COP). You’re looking for a COP above 0.7 for cooling.
Some of our heat pumps FAQs.
Will a heat pump heat my water?
Yes, it will. The heat pump will heat the water and store it in the aptly named hot water cylinder. As part of the installation process E.ON check to see what size hot water tank will meet the needs of the house so you will always have enough hot water.
When do you need to service a heat pump?
Heat pumps are like boilers, they need to be serviced annually. We recommend using a qualified heat pump engineer.
What heat pump do I need?
E.ON's experienced advisors will be happy to talk you through the options and will find a solution to match your home's needs.
Are heat pumps easy to use?
Yes, similar to a boiler. As part of the installation process, the heat pump system will be set up to suit your needs.
We recommend leaving it on a low but comfortable setting all day. You can turn it up on the heating controls if you need some extra warmth.
The legal stuff
⬪ Based on a Daikin heat pump installed by E.ON. https://www.daikin.co.uk/en_gb/area-of-expertise/heating-and-heat-pumps.html
⟠ 1 kWh of electricity in with 3 kWh of heating out. Dependent on weather conditions.
∞ Example price is based on a typical 3 bed detached house and fitting a 7kw Daikin Altherma 3 system with 7 pack radiator upgrade. This price includes VAT, and based on the Boiler Upgrade Scheme £7,500 grant being taken off the full price. Prices will vary by property and a survey is required to provide a tailored quote.
Terms and conditions.
1. The Offer
E.ON Energy Installation Services Limited (company number 09965944) whose registered address is Westwood Way, Westwood Business Park, Coventry, United Kingdom, CV4 8LG ("E.ON EIS") is the offer offering £350 off the total cost of an air source heat pump to E.ON Next Energy Limited (company registration 03782443) (“ENE”) supply customers (the "Offer").
By participating in the Offer you (the "Participant" and "you") agree to be bound by these terms and conditions ("Conditions") and confirm that all information submitted is true, accurate, and complete. The Offer can be changed or withdrawn and will be available for a limited period only. Where the Offer is changed or withdrawn, E.ON EIS will notify customers at eonenergy.com/air-source-heat-pumps
E.ON EIS reserves the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the eligibility requirements. Participants shall at all times act in good faith towards E.ON EIS and the Offer.
This Offer is open to, ENE supply customers aged 18 years old or over:
a) who book a free air source heat pump home video assessment (“Home Video Assessment”) by visiting eoninstall.com/heat-pumps/get-a-quote between 15 August 2022 and 25 March 2024 and
b) who complete their Home Video Assessment before 11:59pm on 31 March 2024
c) who remain an ENE supply customer at the time of installation;
d) who, within 30 days of receiving their email quote, have either (i) made their upfront payment or (ii) accepted the Terms and Conditions of their finance agreement; and
e) who do not reside outside of the mainland UK or in Scotland and
f) who are not excluded from the Offer in accordance with these Conditions.
The Offer is not available to employees of ENE, E.ON EIS or E.ON Energy Solutions Limited ("E.ON Energy Solutions").
This Offer is not available together with any other offers from E.ON EIS, ENE or E.ON Energy Solutions Limited. Only one offer code may be used per person.
3. How to Participate:
You can participate in this Offer by booking a free Home Video Assessment with an E.ON EIS Heating Expert by calling 0330 400 1083 or visiting eoninstall.com/heat-pumps/get-a-quote When using the Home Video Assessment you must quote the voucher code NEXT_PUMP to be eligible for any discount.
All Home Video Assessments must be booked during the Offer Period and completed before 11:59pm on 30 December 2022. Home Video Assessments are subject to availability.
For Home Video Assessments, you will receive an air source heat pump quote which will include the total cost of the boiler and installation ("Quote"). You must notify the Heating Expert carrying out the Home Video Assessment of your intention to use a discount voucher for the purpose of your Quote. If the air source heat pump is covered by these Conditions and you are deemed to be eligible, £350 discount (as applicable) will be applied to your Quote and deducted from the total cost. Failure to notify the Heating Expert of your intention to use a discount code may result in the discount not being applied to your Quote.
The discount is not exchangeable for cash or any other alternative.
You must have either (i) made an upfront payment or (ii) accepted the terms and conditions of your finance agreement each within 30 days from the date of your quote.
The Offer is available to Participants for the Offer Period. Your air source heat pump may be installed outside this period.
The Offer is non-transferrable and limited to one per household.
If you have any questions about this Offer or you need to get in contact with us, please contact E.ON EIS on 0800 054 6250 and we will do our best to help.
The supply and installation of the air source heat pump by E.ON EIS is subject to air source heat pump supply and installation terms and conditions. More information can be found at: eonenergy.com/terms-and-conditions/eon-installation
To the furthest extent permitted by law, E.ON EIS liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer, or by their failure to perform any of their obligations under these Conditions shall be limited to £250. Nothing in these Conditions excludes or limits E.ON EIS liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
E.ON EIS accepts no responsibility for your failure to sign up for this Offer due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Conditions for any reason.
The Offer can be withdrawn by E.ON EIS at any time. E.ON EIS will provide customers with notice on eonenergy.com/air-source-heat-pumps if it plans to withdraw the offer. E.ON EIS's right to withdraw the Offer includes such right where E.ON EIS discovers or suspects the terms of this Offer are being abused or subject to any fraudulent behaviour.
In the event of unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the Offer at any time (including if required by local regulations and/or laws) without liability to you or its customers.
Each paragraph of these Conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Conditions will remain in full force and effect.
This Offer and these Conditions are governed by and construed in accordance with English law and you and we both agree that any dispute or claim arising out of or in connection with this Offer or these Conditions will be subject to the non-exclusive jurisdictions of the courts of England.
Brighten up your energy and save up to £823 a year on your electricity^^.
Take control of your energy generation by having solar panels installed on your home. You'll be able to generate sustainable electricity from solar power which can be used to power everything from your kettle to your lights.
Plus, you can also get battery storage which means you don't waste that excess electricity you generate, and can sign up for our Smart Export Guarantee tariff which enables you to get paid for electricity you send back to the grid.
E.ON are currently offering £200 of solar panels and battery storage and £150 off solar panels, so don't miss out.More about solar
Get warm and cosy and save up to £540 off your annual gas bill.^
Is your old boiler playing up? Or perhaps you're redoing your kitchen and want to get a new combi-boiler installed before you start decorating? E.ON can help with a great range of boilers available for your home.
They'll talk you through your options and requirements, making sure to find the right boiler for you and your family. Plus, they offer a professional installation service to get that boiler fitted just right.
Plus you can now get upto £150 off a new boiler.Get a new boiler
^ An average household could save up to £540 on their annual gas bill. Savings information for boilers in the UK provided by the Energy Saving Trust, based on a detached house with a boiler rating of G.
^^ These are example figures only, based on standardised MCS calculations. Savings are based on property fitted with a south-facing solar array in central England on a roof with a 35-degree tilt and no shading, with electricity consumption of 4,800 kWh per year (with the customer at home all day), at a tariff rate of 27.3p/kWh. The solar array contains 12 x 405W panels (4.86 kWp) generating 4,544 kWh/year, fitted with a 5.2 kWh (4.2 kWh usable) battery.
^^^ Savings information for heat pumps provided by the Energy Saving Trust based on a standard air source heat pump in an average sized, three-bedroom semi-detached home, with radiator upgrades as required versus an old G-rated gas boiler.